Two Strikes For Wal-Mart – Forgot the Customer and Focuses on Price

A recent article in the Wall Street Journal (“Wal-Mart Tries to Recapture Mr. Sam’s Winning Formula” – subscription required) highlights the struggles of Wal-Mart, America’s largest retailer, which recently announced its second annual decline in U.S. same-store sales. While Wal-Mart was widely expected to be one of the “winners” of the Great Recession, as customers became more…

How Merger Could Hurt Southwest Airlines’ Competitive Advantage

Southwest Airlines has been one of the few big success stories of the American airline business. While other airlines constantly lose money, go bankrupt, and disappear, Southwest Airlines is consistently profitable, with a great reputation for low fares, on-time flights, friendly service and a fun-loving culture. The regional airline that started out offering flights between…

Does Your Company Have Seasonal Competitive Advantages?

Some businesses are seasonal – Christmas tree farms, pool maintenance (in colder weather climates), lawn care and landscaping, pest control, fireplace sellers, resorts, boat rentals, Halloween costume shops – depending on what you sell, there might be certain times of year where business is incredibly busy or completely slow. There are also seasonal aspects to…

Ford Sparks a “Fiesta” by Marketing Their Competitive Advantages

For the past 10 years, American car companies have been the poster children for boring, run-of-the-mill marketing. Most car advertising looks and sounds exactly the same – shimmering visuals of shiny cars, swaying along a roadway through mountains and forests. Close-ups and slow pans of the vehicle itself, with the price highlighted below. One of…

Closing After a Successful Buzz Campaign: Drake University Part 2

Now That you got Their Attention – Make Sure to Close the Sale The “D+” campaign was successful in getting a lot of attention from prospective students – but now Drake University needs to take the next step – dazzling the prospective students with their competitive advantages to explain, “Why Choose Drake University?” Here are some good examples of…